ACCESS & PARKING
Apart from the details of items to be moved, of prime concern to removal staff are the floor levels involved, their access, and the availability of suitable parking.

In blocks of flats, or other housing developments with complex access, the provision of a plan of the area involved in the move, a reserved parking space and advance knowledge of lifts and stairs make a significant contribution to the smooth running of the project.

BRITISH ASSOCIATION of REMOVERS
The British Association of Removers was formed in 1900 and represents the leading removal companies in Great Britain and Northern Ireland. It promotes the professional face of the industry and will consider complaints from the public against its members.  QUICKSILVER is an active member, attending regional meetings and supporting developments and campaigns towards the highest degree of professionalism in the industry.

INSURANCE
QUICKSILVER can offer you insurance cover for all removal and storage activities. Any quotation from us will include an insurance premium for removals and storage.

NATIONAL & INTERNATIONAL
QUICKSILVER has vehicles on permanent national transport duties and would welcome additional contract haulage to or from the North East of England. We will deliver in Europe as required, and can now offer a complete shipping service to anywhere in the world.

PACKING
QUICKSILVER can offer a full packing service by our trained staff, or can provide cartons and a variety of wrapping materials for you to pack your possessions yourself. Special cartons can be supplied for hanging garments. Advice is freely given.

We are able to offer an EXPORT STANDARD wrapping and packing service which, whilst costing a little extra, provides the protection required for international shipping.

QUOTATION
QUICKSILVER will always provide a free written quotation without obligation. This will be provided by one of our estimators who will come to assess the work to be quoted. By visiting the customer, we are able to correctly quantify the work and provide an accurate quotation, with appropriate allowances made for access difficulties, special tools or equipment, etc.

Generally, we do not provide quotations over the telephone. For customers based away from our home area, we can provide a quotation upon receipt of an accurate written inventory, together with other information as required by the estimator. To email us for a quotation, please CLICK HERE.

SECURITY
Our site is very secure, without general access. We have a modern sophisticated alarm system. Details available upon request.

SMALL LOADS
Small loads can be carried far more economically if they are combined with others, when they become PART LOADS. This practice is common for carriage beyond our home area. Customers share the cost of the journey pro-rata to their requirement. However, please note that the removal will only be made when the load is complete.

SPECIAL ITEMS
QUICKSILVER has specially trained staff skilled in the moving of pianos, where it may be necessary to dismantle beforehand. We have special equipment for the moving of grand pianos, and vehicles equipped with tail-lifts. Grandfather clocks and barometers also need the expert handling that  QUICKSILVER provides. Amongst our regular commercial clients are auctioneers of Antiques.

STORAGE
QUICKSILVER has brand new purpose-built storage facilities. Most household items and office furniture are stored in secure wooden containers typically (H2.3 x D2.1 x W1.55) metres. Our dedicated racking accommodates rolls of carpet, bicycles or large flat items and can be reconfigured for practically any eventuality. Where appropriate, items can be loaded onto pallets, secured, and kept there for the duration. A full inventory is provided of items to be stored.

A significant section of our storage is dedicated to our independent DOCUMENT ARCHIVE facility.

QUICKSILVER can offer a solution to your storage problem - at surprisingly economical rates. All you need do is ask.

TRAINED PERSONNEL
It is  QUICKSILVER's policy to provide appropriate accredited training for all our staff. Apart from driving and office/computing skills training for relevant staff, our operatives are trained in packing skills, accredited by the British Association of Removers.

At  QUICKSILVER, we believe that investment in our staff development contributes greatly to personal enablement and therefore the strength of our team, the dividend being our ability to provide a first-class service to the customer.

COUNTDOWN to REMOVAL DAY

WHO TO TELL (suggested list)

Click here to download and print out a pdf version of the Countdown to Removal and Who to Tell Checklist.

Click here to download the Adobe Acrobat Reader™.